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CSM Dutch Market
Amsterdam, Netherlands
Do you want to be part of a fast-growing international team where you have real ownership and room to grow? At WP SEO AI, you’ll work with a wide range of businesses, helping them succeed and get the most value from our AI-powered SEO platform.
The role
As a Customer Success Manager, you’ll manage a portfolio of around 60 to 80 clients, mostly small and medium-sized businesses from a wide range of industries. You’ll help them shape and execute their SEO and GEO strategy, create content using our AI platform, and ensure they see real results in visibility and growth.
Your role combines strategy, creativity and relationship-building. You’re the trusted partner for your clients, translating data into clear actions, sharing advice and helping them get the most out of our platform. You’ll also identify upsell and cross-sell opportunities and manage renewals after 12 months, building long-term relationships and measurable success.
Everything happens digitally, which means you represent WP SEO AI in every interaction, build confidence through expertise and help businesses grow step by step. As we continue to scale fast across Europe, this is the perfect moment to join, learn and make an impact from day one.
What you’ll do
- Guide new customers through onboarding and ensure a smooth start
- Manage a diverse portfolio of 60–80 clients and support their SEO and GEO growth
- Create content and strategies using our AI-powered platform
- Build and maintain strong client relationships through proactive communication
- Identify upsell and cross-sell opportunities and manage renewals after 12 months
- Share customer feedback to improve our product and processes
What we're looking for
- Experience in customer success, account management or another client-facing role
- Strong communication skills and a proactive, service-minded attitude
- Strategic thinker who enjoys solving challenges and helping others succeed
- Experience with SEO, digital marketing or web development is a plus
- Fluent in Dutch and English, spoken and written
What we offer you
- A gross monthly salary of €3,500, excluding holiday allowance, plus a performance-based bonus averaging between €1,000 and €1,500 per month, with plans to grow this range toward €1,500–€2,000
- A fast-paced role at one of Europe’s fastest-growing AI scale-ups, adding around ten new team members every month
- A culture built on trust, autonomy and personal growth
- Hybrid working with remote possibilities
- The opportunity to work with cutting-edge AI technology in SEO and GEO (Generative Engine Optimization)
- A beautiful new office at Rokin in Amsterdam, with more than 75 colleagues and growing fast
- An international team with regular company events, trips to Finland and exciting customer success and sales competitions
- Plenty of room to grow and take ownership as your development path is yours to shape while we continue to scale
Ready to make an impact and help our customers grow? Apply now and become part of the WP SEO AI success story.
