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CSM German Market
Amsterdam, Netherlands
Do you want to be part of a fast-growing international team where you have real ownership and room to grow? At WP SEO AI, you’ll work with a wide range of German businesses, helping them succeed and get the most value from our AI-powered SEO platform.
The role
As a Customer Success Manager for the German market, you’ll manage a portfolio of around 60 to 80 clients, mostly small and medium-sized businesses across different industries. You’ll help them shape and execute their SEO and GEO strategy, create content using our AI platform, and make sure they see real results in visibility and growth.
Your role is a mix of strategy, creativity and relationship-building. You’ll be the trusted point of contact for your clients, guiding them step by step and helping them get the most out of our platform. You’ll also identify upsell and cross-sell opportunities and manage renewals after 12 months to build long-term success and strong client partnerships.
All of your work happens digitally, which means you represent WP SEO AI in every interaction with your German clients. You’ll build trust through expertise, proactive communication and a genuine interest in helping businesses grow. As we continue to expand our German team at our new office in Amsterdam, this is the perfect moment to join, learn and make an impact from day one.
What you’ll do
- Guide new German customers through onboarding and ensure a smooth star
- Manage a portfolio of 60–80 clients and support their SEO and GEO growth
- Create content and strategies using our AI-powered platform
- Build and maintain strong relationships through regular communication and proactive support
- Identify upsell and cross-sell opportunities and manage renewals after 12 months
- Share customer feedback to improve our product and processes
What we're looking for
- Experience in customer success, account management or another client-facing role
- Native-level fluency in German and good command of English (company’s working language)
- Strong communication skills and a proactive, service-minded attitude
- Strategic thinker who enjoys helping others succeed and building relationships
- Experience with SEO, digital marketing or web development is a plus
What we offer you
- A gross monthly salary of €3,500, excluding holiday allowance, plus a performance-based bonus averaging between €1,000 and €1,500 per month, with plans to grow this range toward €1,500–€2,000
- A fast-paced role at one of Europe’s fastest-growing AI scale-ups, adding around ten new team members every month
- A culture built on trust, autonomy and personal growth
Hybrid working with remote possibilities - The opportunity to work with cutting-edge AI technology in SEO and GEO (Generative Engine Optimization)
- A beautiful new office at Rokin in Amsterdam, with more than 75 colleagues and growing fast
- An international team with regular company events, trips to Finland and exciting customer success and sales competitions
- Plenty of room to grow and take ownership as your development path is yours to shape while we continue to scale
Ready to help our German clients grow and be part of our next big chapter? Apply now and join the WP SEO AI success story.
