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CSM German Market
Amsterdam, Netherlands
Do you get excited about happy customers, smart tools, and making real impact? Are you fluent in German and ready to support our first clients in Germany? Then we’d love to meet you.
The role
As Customer Success Manager, you will support our first German customers. You’ll help them onboard, build strong relationships, and ensure they get the most out of our platform. You’ll work from our Amsterdam HQ, collaborating closely with our German-speaking Account Executives.
What you’ll be doing
- Onboard new German clients and support them during their first months
- Build and maintain strong relationships through proactive communication
- Collaborate with local Account Executives to identify upsell and growth opportunities
- Monitor satisfaction and ensure contract renewals
- Gather feedback and contribute to product development
What we are looking for
- Experience in customer success, sales or account management
- Fluency in German and English (Dutch is a plus)
- Strong communication skills and a customer-first mindset
- Empathetic, proactive and solutions-oriented
- Experience with SEO or web development is a plus
What we offer you
- €3,500 gross monthly salary (full-time), plus performance-based bonus
- A key role at one of Europe’s fastest-growing scale-ups
- Work with leading AI in SEO, GEO and content automation
- Hybrid setup from our Amsterdam Zuid office
- A team of 45+ fun colleagues, trips to Finland and international incentive games
- A culture of trust, freedom and personal growth
